In the event that you are not satisfied with the merchandise when you receive it, please return it to us in its original condition for a prompt refund (excluding shipping charges) or
SEE BACK OF YOUR INVOICE FOR RETURN INSTRUCTIONS.
You should insure your package and send it prepaid through U.P.S. or U.S. Parcel Post. Please allow 5 - 7 days after our receipt of merchandise for your refund or exchange to be processed. Please note there is a $10 Re-stocking fee on your items, so you will be refunded the full amount less the restocking fee of $10.
Please send your package to: Cross Creek Trading Company - PO Box 1602 - Chinook, MT 59523.
CROSS CREEK TRADING CO. WILL NOT ACCEPT ANY RETURN PACKAGE SENT C.O.D.
MERCHANDISE THAT HAS BEEN ALTERED OR MONOGRAMMED CANNOT BE RETURNED FOR REFUND OR EXCHANGE.
Worn or used merchandise that is defective may be returned for exchange (subject to availability) or credit. Products that have failed as a result of normal fair wear and tear are not eligible for refund or exchange. For additional information, please contact: Customer Service via email : firstname.lastname@example.org or call 1-800-488-5075 Monday - Friday 8:00 a.m. to 5:00 p.m. Saturday 8:00 a.m. to 5:00 p.m. Mountain Standard Time.